Redesigning ComX’s Onboarding to Activate New Users in Days, Not Weeks
We brought clarity and speed to a process that used to frustrate both teams and clients
Redesigning ComX’s Onboarding to Activate New Users in Days, Not Weeks
We brought clarity and speed to a process that used to frustrate both teams and clients
Built a scalable campaign platform with real-time metrics
We improved operational speed and turn data into actionable insights for clients
The objective was to speed up delivery timelines, while making campaign insights more accessible and meaningful to clients
We very much felt that the designers we were working with were an extension of our internal team. They made sure that everyone was on the same page in terms of strategy, in the direction we wanted to go to
Slow campaign rollouts and unclear metrics hinder client success and decision-making
Campaigns took too long to go live, and once launched, clients had limited insight into their performance—making it difficult to track results, adjust strategy, or stay engaged.
Long campaign rollout times with no streamlined process
Metrics were unclear, making it hard for clients to take action
Designing a streamlined campaign experience with real-time performance tracking
ComX offered powerful tools for running campaigns, but clients struggled to see the value due to slow launches and lack of clarity. Instead of just speeding up the process, we focused on making campaign performance visible giving clients the insights they need, when they need the
Align and Discover
Research and Map the Journey
Identify Opportunities
Prototype and Test
Refine and Scale
Faster campaign launches and real-time analytics delivered through a streamlined platform
60% Increase in User Engagement
By providing clear, real-time campaign insights, we empowered clients to stay actively involved and make faster, data-driven decisions.
50% Faster Time-to-Launch
We streamlined the campaign setup process—cutting launch time from 45 days to just 22, accelerating value delivery for clients.
Improved Client Satisfaction
With better visibility and simplified workflows, customer success teams reported smoother collaboration and more confident clients.
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We engage selectively, committing to only a few bespoke software development projects at a time. Introductory consultations are complimentary and obligation-free-to evaluate strategic alignment with your unique goals prior to collaboration. Clarity precedes commitment.
