Complex multi-stakeholder project. Core concept validated in two weeks with officers and decision-makers in the room.

Case Studies

2-Week Design Sprint

After every inspection, hours of admin work. The app handles it on the spot.

Jarek Kwolek
Product Designer

From scattered tools to one inspection app, connected to their digital ecosystem.

We ran our two-week design sprint to validate the core concept. All key stakeholders in the room. Four iterations before the sprint ended. The output was a working prototype with real interactions and backend logic, not a static design file.

Services
UX Innovation
MVP AI Build
Digital Transformation
Industry
Risk Management
Client type
Enterprise
Duration
2-Week Sprint
App design integrated into the existing PIMA digital platform.
Standardized inspection flows to replace fragmented manual processes.
Working prototype with real interactions, ready for developer handoff.

Officers juggling several tools for every inspection.

Inspections ran on a patchwork of disconnected tools. Every site visit created hours of backoffice work. And this is an internal tool at the heart of their operations, used by officers across different regions. Multiple stakeholders had a say.

Data scattered across several tools. Moving it between them was half the job.

The process was defined but not systematized. Manual steps left room for interpretation.

Undocumented workflows. When someone left, their process left with them.

Inspection data collected in the field had no direct path into the central risk platform.

Core concept validated in two weeks. Not two months.

No lengthy research phase. No back-and-forth to find the right people. We brought all key stakeholders into the room and ran our two-week design sprint. By the end, the core concept was validated, iterated four times, and ready to build on.

Preparation workshop

One session with the project owner before the sprint. Aligned on goals, identified who needed to be in the room, scoped the two weeks ahead

Two-week design sprint

Four workshops. Stakeholders and officers in every session. We got a download on how their work actually gets done, prototyped in front of them, and got feedback in real time. No "give us two weeks to get back to you." No Figma file and a video showreel. The concept was shaped with the people who will use it.

Edge cases and integration

Offline data entry. Multi-format uploads. Integration with the existing PIMA design system. Edge cases mapped before handing off to development.

Working prototype

Not a design file. A working prototype with real interactions and backend logic hooked up. Engineers could build from it directly.

Launched January 2026. Officers started using it right away.

Inspections at scale

Dozens of officers now run standardized inspections across hundreds of locations for some of the largest companies in Germany. One app, one process.

Same process, every inspector

The app enforces one process. New hires onboard faster. Reports come back consistent across every region.

Less paperwork after every visit

What used to be hours of backoffice work after each visit is now captured in the app during the inspection itself.

Evaluating vendors for your next initiative? We'll prototype it while you decide.

Your shortlist sends proposals. We send a working prototype. You decide who gets the contract.

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